FAQs

Do you have minimums?
Yes, minimum purchase is ONE meter on our online store.

What if I want to purchase a specific amount? e.g. 1.25m, 3.5m, 5.1m etc.
Yes, minimum purchase is ONE meter, then you can purchase at 0.1m increments.

 

Do you send fabric samples/swatches?
Yes, we do! Start by choosing a fabric you like, there's a "Option" dropdown box on the right hand side and simply select "Fabric Swatch" then "Add to Cart."

Do you have customer parking in your Auckland store?
Yes, we have FREE customer parking on site by our Auckland store, for more information on customer parking please visit our parking page.

Do you have customer parking in your Melbourne store?
We unfortunately do not have customer parking available on site, however there are street parking available.

Do you wholesale?
Yes, we do. For any wholesale enquires in Auckland or the rest of New Zealand, please give us a call on +64 9 524 5716 or email us at shop@drapersfabrics.com For any wholesale enquiries in Melbourne or the rest of Australia, please give us a call on +61 3 9077 8728 or email us at melbourne@drapersfabrics.com, or alternatively, please get in touch with our friends Fabric Merchants.

 

Where do you ship to?
We ship to New Zealand and rest of the world, for more information on shipping please visit Shipping.

When will my orders be processed?
Your order will be processed on the same day or the next day from your purchase date except New Zealand public holidays, orders placed on Fridays after 2pm and weekends will not be processed till the following Monday. Our online store operation hours are Monday to Friday 10am to 5pm.

What's your payment methods?
We accept all major credit cards, Laybuy and PayPal.

Which currency will I be charged in?
You will be charged in NZD or New Zealand dollars.

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30% - 40% OFF ALL FABRICS

For the health and safety of our staff, all online orders will be processed and sent directly from our warehouse in Auckland, New Zealand.

New Zealand - Shipping rates here, "collect in store" option will be temporarily disabled.

Australia - $20 flat shipping rate for all orders under $250, FREE SHIPPING for orders $250 and over.

Thank you for your continuous support and understanding, stay safe #drapersfamily and happy sewing!

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